Data & Reporting

One version of the truth, fit for a board.

Domain 4 of 8. Back to the assessment

Reporting problems present as tooling problems and almost never are. When two reports disagree, the cause is usually that two systems define the same word differently and no one owns resolving it. Buying a dashboard on top of that produces faster disagreement.

Why it matters

Leadership decisions move at the speed of trustworthy numbers. When the pack takes a week to assemble and still gets debated, the company is making decisions on stale data and spending its finance team on clerical work.

The benchmark

What good looks like at your size

We score against this benchmark, meaning what a well-run company of 50 to 500 employees should reasonably have in place, rather than against theoretical perfection.

Every board metric has a named source and owner

For each number your leadership team relies on, someone can say which system produces it, how it is defined, and who is accountable when it looks wrong.

The pack is produced, not assembled

Monthly reporting comes out of systems in hours. Finance spends its time interpreting the numbers rather than gathering them.

Disagreements have a resolution path

When two reports conflict, there is a defined way to reconcile them and a person responsible for correcting the source, not just the slide.

History is diligence-grade

Several years of clean operational and financial history can be produced on request, because retention and definitions were decided deliberately.

Sensitive data access is scoped

Who can see customer, employee, and financial detail is deliberate, reviewed, and narrower than "everyone with a login".

The pattern

What we typically find

Patterns common enough to name. None of them indicate a bad team. They are what happens when a company grows faster than the decisions that shaped its technology.

One analyst who is the reporting function

Every number routes through one person’s spreadsheets on one person’s laptop. It works until they are on holiday, and it is unrecoverable if they resign.

Two defensible versions of the same number

Revenue differs between systems because of timing or definition, both owners are correct within their own frame, and no one has authority to settle it.

An abandoned BI tool

A dashboard platform was purchased, connected to unreliable data, disbelieved, and quietly dropped. The license often survives the adoption.

Close consumed by assembly

A week of skilled finance time each month spent copying, pasting, and reconciling. Work the business is paying senior salaries to perform.

No retention strategy until it is needed

A lender or buyer asks for three years of history and the request turns into archaeology across systems that have since been replaced.

The method

How we assess it

Where a document does not exist, that is itself a finding, and we say so plainly rather than treating the gap as an obstacle.

What we examine
  • Where the numbers your leadership relies on actually come from
  • Manual assembly: reports built by hand from systems that don’t talk
  • Data quality and ownership: who fixes it when the numbers disagree
  • Reporting readiness for lenders, investors, and board meetings
What we ask you for
  • The current management reporting pack and a walkthrough of exactly how it is built
  • Source systems and definitions for each key metric
  • Working sessions with finance and operations on the close process and its pain points
  • Any BI, warehouse, or reporting tooling in place, and its real adoption
  • Past diligence, lender, or audit data requests and how they were fulfilled
The output

Questions the readout answers

Why do two reports of the same metric disagree, and which one is right?

Could we produce diligence-grade reporting in a week if a buyer asked?

The deliverable

What this domain contributes to your report

  • A metric lineage map: where each number originates, how it is defined, who owns it
  • The manual reporting effort quantified in hours and dollars per month
  • Data quality issues ranked by the decisions they distort
  • A pragmatic path to reporting that is automated and trusted, sequenced by value
The scale

How this domain is scored

Every domain is scored 0–10 on the same scale, so the scorecard shows you where to look first rather than a single undifferentiated grade.

0–3
Material risk today

Something here can hurt the business now. These findings lead the roadmap.

4–6
Workable, but behind

Functioning, but behind where a company of your size and stage should be.

7–8
Solid

In good shape. Worth maintaining rather than investing further right now.

9–10
Ahead of peers

A genuine strength, and often something to build on elsewhere.